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unable to delete property from property from property definitions due to "catastrophic failure"

shoeb

Hello, 

I had a property "x" which was a list of object type "OT-X". I created a new property "x" which is not a list of object type "OT-Y".

I did the following :

  • I removed old "x" and added new "x" in all the classes where it was used. 
  • Delete property "x" (with list of object type "OT-X") from property definitions. I see the following popup.

  • when I click on "yes". I get the following error. 

and after that, I get this error : 

My question here is, what is the meaning of this catastrophic failure ?

Why am I not able to delete the property even though its not referenced anywhere?

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  • 0

    I would suggest that you open a case with support@m-files.com.  Catastrophic failures should - as I hope is fairly self-evident - not be happening.

  • 0 in reply to Craig Hawker

    Hi Craig, yes I get the meaning, but I want to analyze how catastrophic is it ? What's the severity level. After the error M-Files is still working fine. I need to understand what must I be expecting if it is catastrophic ?

  • 0 in reply to shoeb

    I believe that the "Catastrophic failure" relates to something happening within M-Files Admin.  Possibly some unexpected data when trying to retrieve the property definitions for display, I don't know.  The two issues may well be related.  They both refer to property definitions.

    But, again, if you ever see this sort of behaviour then it is exceptionally unlikely that you should or could resolve it without support from M-Files.  Users of this forum, even M-Files support personnel, are unlikely to be able to help in a medium like this.

    Regards,

    Craig.

  • 0 in reply to Craig Hawker

    Thanks for the quick response. I appreciate it

  • +1 in reply to shoeb

    Hi Shoeb, 

    You should have a look if you use your metadata in some of NACLs. M-Files does not provide suggestions where it is used in NACLs (really needed feature). In window above it recommends 3 positions, I would tip on NACLs.

    It would be really useful if we include NACLs in that usage window of metadata. Currently M-Files always shows only classes. Happened far to often that we forget used metadata in NACLs.

    Dejan

  • 0 in reply to dejan

    Hi Dejan,

    I can see an improvement request in our tracker around this (ID 17315).  If you can send me your company name then I can add your organisation as a requestor.

    Regards,

    Craig.

  • 0 in reply to dejan

    thanks Dejan, that was the exact problem!. I really hope the admin could give me some more information rather than just saying "catastrophic error". I found the property being used in workflow permissions and also in NACL's as a metadata. Once I updated them, I was able to remove the property without any problems

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  • 0 in reply to dejan

    thanks Dejan, that was the exact problem!. I really hope the admin could give me some more information rather than just saying "catastrophic error". I found the property being used in workflow permissions and also in NACL's as a metadata. Once I updated them, I was able to remove the property without any problems

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